Siri is giving out wrong phone number for my business
I am an optometrist and when people use Siri to find me Siri is giving my home number instead of my office number. How can I correct this issue?
The process used to be opaque and therefore complicated, but Apple now has a self-service web app for small businesses to self-list:
- https://mapsconnect.apple.com/
I've not had any issues with updating and creating listings and the email feedback you get is quite helpful if you run into any questions or snags.
If you fail to update your own listing directly with Apple, you can also try to get other data sources like Google Maps, Yelp, etc... correct in case Apple pulls data from other sources. I recommend making an Apple entry for your business rather than letting the system try to guess the correct information.
Siri had our information wrong as well.
I followed the link and altered the information but got an error message that claimed the automated process did not approve the changes and it asked me to fill out a form to be sent to a human.
I have not heard back.
I also got an email from apple.com saying something similar and it asked me to reply to their email to get hold of a human.
I have not heard back.
below is a copy of the email
Unfortunately, our automated system was unable to approve your edits. If you believe that we have made a mistake, please reply to this email and request a manual review. One of our team members will then review your profile and notify you of our decision.