Installation on Acer Swift 5 freezes, no partitions shown

I am trying to install Ubuntu 18.04.4 on a brand new Acer Swift 5 (2019) using a USB stick. After the grub menu, the selection of keyboard, WiFi, etc, I get to the point of installation type and there are no options there (see picture here). Clicking on anything freezes the system and I have to restart by hitting the power button. Any ideas?

Update: error messages when trying Ubuntu from the flash drive: [see here][https://i.stack.imgur.com/c8FUM.jpg]

It turns out that the problem was not the ISO or how the USB stick was prepared in Rufus. I had to change a few things in BIOS, namely:

• Changed BIOS to UEFI
• Disabled secureboot
• Set superuser password
• Changed SATA to AHCI mode. This was the trickiest part as the option was hidden in the BIOS menu. It became available by hitting ctrl-s once in the appropriate BIOS menu.