How do I remove crashplan from my Mac
I recently tried out CrashPlan on my Macbook, but I decided not to go through with that. However, now that I'm not going to be using CrashPlan after all, I can't figure out how to remove their app from my Mac.
I've tried simply opening up Finder and moving it to Trash but I get the following error when I try that:
I've also tried deleting it from the command-line using rm -rf CrashPlan.app; even when I run this as root, I still get:
rm: CrashPlan.app/Contents: Operation not permitted
rm: CrashPlan.app: Operation not permitted
I also tried doing this with the GNU version of rm, but I still get an error:
grm: cannot remove ‘CrashPlan.app/Contents’: Operation not permitted
I ran, get info on the CrashPlan app in Finder, and I noticed this:
However, when I uncheck the locked field and then try to move it to Trash, I still get the same error that I got the first time.
Any ideas?
Since Crashplan runs with elevated / non-standard permissions for an ordinary app, you will want to:
- Reinstall the same or newer version of the software to correct whatever changes non-standard or half-removed. (Free download from http://www.code42.com/store/)
- Run the uninstaller that is inside the package contents of the app. (Documented https://support.code42.com/CrashPlan/Latest/Getting_Started/Uninstalling_The_CrashPlan_App)
-
Optionally delete these two folders if they exist:
- ~/Library/Application Support/CrashPlan
- /Library/Application Support/CrashPlan
I had this same exact problem and no amount of "uninstalling" would get this pesky application file to DELETE. I even connected this Mac in Thunderbolt Target Mode to another Mac and tried to delete it that way. No go. I was at my wit's end, almost ready for a complete system backup, wipe and re-install.
Fortunately before getting that far, I was able to fix it by removing the "system immutable flag" via Terminal.app, using the "chflags noschg" command.
In the terminal:
cd ~/.Trash/
chflags -R noschg *
rm -fR * # or empty via Finder