How to fix unreliable 4K Seiki display with MacBook Retina Pro?

macos macbook-pro display hdmi

Solution 1:

To resolve the issues described, the Seiki monitor needs its firmware updated. The instructions on the Seiki website are incorrect for this monitor. Here are the correct instructions to update the firmware:

  1. Download the .rar/.zip file and extract the "install.img" file to a freshly formated (FAT32) thumbdrive

  2. Put the thumb drive in USB port 1 (the one on the back, not the side)

  3. Turn the TV on

  4. On your remote press the "menu" button

  5. Then on your remote press "0" 4 times, that will take you into the service menu.

  6. In the service menu choose the software upgrade option

  7. Screen will display upgrade animation

  8. Patiently wait for the upgrade to finish

  9. Turn off TV when finished

  10. Disconnect thumb drive

Updated Firmware links:

SE39UY04_20130827

SE39UY04_20130828

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