Intel Wifi Card not working on Ubuntu
I've tried just about everything there is to try and I still can't seem to get my Wi-Fi card working.
I've got a Dell Vostro 14 5490 laptop.
It appears that I don't have a working driver for my card or something along those lines. The Wi-Fi menu in the setting GUI says "No Wi-Fi Adapter Found".
Though, I know there is one and it functions perfectly because I have Windows installed in dual-boot and it works fine on it. I have verified there is no switch on the laptop and the setting is on in the BIOS.
Also, I found this link to some drivers for intel wireless cards for linux. I wasn't sure which, if any of these would work for my card. I've just installed the iwlwifi-9000-pu-b0-jf-b0-34.618819.0.tgz
and the iwlwifi-9260-th-b0-jf-b0-34.618819.0.tgz
drivers. (I'm also not certain if my process in installing these was correct either; all I did was downloaded them and move them to /lib/firmware/ and then unzipped them there. Leaving the zip files and everything in the directory) I did not have any luck in doing this - I even tried restarting the computer.
$ lspci -nn | grep -i network
Network Controller [0280]: Intel Corporation Device [8086:02f0]
$ uname -r
5.0.0-31-generic
$ iwconfig
enp2s0 no wireless extensions.
lo no wireless extionsions
$ sudo lshw -C network
*-network
description: Network controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 14.3
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix bus_master cap_list
configuration: driver=iwlwifi latency=0
resources: irq:16 memory:cc22a0000-c22a3fff
$ dmesg | grep -i firm
[ 0.204901] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
[ 1.233739] [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4)
[ 1.364414] [Firmware Bug]: ACPI(PXSX) defines _DOD but not _DOS
[ 20.643192] iwlwifi 0000:00:14.3: loaded firmware version 43.95eb4e97.0 op_mode iwlmvm
[ 21.051100] Bluetooth: hci0: Firmware revision 0.0 build 26 week 21 2019
[ 26.210254] iwlwifi 0000:00:14.3: Failed to load firmware chunk!
$ sudo dpkg -s linux-firmware | grep Ver
Version: 1.178.3
After running the linux-firmware update as per the answer below by chili555, I ran the following and got the following output:
$ dmesg | grep iwl
Since the output was so huge, I put it into this pastebin: https://pastebin.com/M9eFfqxd
Also, during the linux-firmware update, I got a couple informational prints that said:
I: The initramfs will attempt to resume from /dev/dm-2
I: (/dev/mapper/ubuntu--vg-swap_1)
I: Set the RESUME variable to override this.
After running the second set of commands in the answer below by chili555, I received the following output:
$ dmesg | grep iwl
Again, due to the output being so massive, I've included it in this pastebin: https://pastebin.com/QH8zPmgL
The wifi functionality now appears to be working properly subsequent to running the commands in chili555's answer.
I believe that your device uses the Qu- and Quz-series of firmware blobs, not the 9000- or 9260-series; reference: https://bugs.launchpad.net/hwe-next/+bug/1833065 at comment #4. I believe that the later linux-firmware version 1.183 contains the referenced 48.xx versions. Please install it:
wget http://mirrors.kernel.org/ubuntu/pool/main/l/linux-firmware/linux-firmware_1.183_all.deb
sudo dpkg -i linux*.deb
Reboot and show us:
dmesg | grep iwl
EDIT: The referenced bug report further suggests that the bug is fixed in the package linux-oem-osp1. Please install it:
sudo apt update
sudo apt install linux-oem-osp1
Several dependencies will also be installed.
Reboot and show us a new:
dmesg | grep iwl