Computer cannot obtain the domain controller name

We installed a few new computers to the network, and all of them appear to be having the same issue in Application Event Log:

Windows cannot obtain the domain controller name for your computer network. (The network path was not found. ). Group Policy processing aborted.

These workstations can still log into the domain, but deployed software installs and such to network computers are not taking place for these machines.

Is there a likely cause to this? Again, these were brand new machines, same OS (Win XP Pro) as all others.


Solution 1:

Obviously, be sure that the "problem" computers have the same DNS server specified as the "working" computers. (Ideally they're having that set by DHCP.)

It seems unlikely that your Ethernet switch's spanning tree implementation would be blocking access, but to be sure that it's not switch port-related you might try one of the "problem" computers on one of the ports used by a known-working computer.

Some NICs have a problem with "media sense" and can cause problems with Group Policy processing. If you see event log entries from the NIC driver about the network connection coming up after the entries complaining about being unable to find the domain controller name then you've probably got a media sense problem. Have a look here for more background:

  • http://support.microsoft.com/kb/239924

  • http://support.microsoft.com/kb/326152

Solution 2:

Make the client PCs use the Domain Controllers as DNS servers. Check that the proper SRV records are in the DC's DNS records. Run DCDIAG /TEST:DNS on the Domain Controllers to check for any errors in the DNS records.