Kingston SSD toolbox doesn't see new SSD

Solution 1:

  • Make sure your SATA drives are not set as legacy/IDE-compatible in the BIOS (OnChip SATA Type must be set to AHCI)
  • Make sure you allow UAC permissions for the toolbox when/if asked

If those conditions are met and it is not detected, it may be your SATA controller at fault. Try putting it on the primary SATA controller, not the secondary one.

Solution 2:

Summary of my comments on the post :

I have recommended using the Kingston SSD Manager rather than the Kingston SSD Toolbox.

From the information by the poster, I gather that the SSD is well-detected by the SSD Manager.

As both these Kingston products are mostly equivalent, the SSD Toolbox is not required. Also, Kingston documents that I have seen refer only to the SSD Manager and not to the SSD Toolbox.

As regarding the update to the firmware, the Kingston SSD Manager can do that.

However, I do not advise it if the disk is working well. Why fix it if it ain't broke ?