Printer Management

On our network we are getting an error every time we attempt to add a printer or sometimes print to printers. The error states that new drivers are needed to installed to print however we are using Xerox global driver. On my computer for example, I can print to the printer I have always been connected to, however I can not connect to any other printer. So far we found that when we remove windows update KB5005030 on the computer it will work again however now there are computers that do not have the update that are prompting for the driver update. If anyone has seen this issue before or can offer any advice it would be greatly appreciated!

Solution 1:

With newer update you need to set that registry key to 0 to allow user to install print driver.

The registry is: RestrictDriverInstallationToAdministrators

The location is: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\PointAndPrint

You need to set it to 0 (DWORD)

With SCCM or other method you can push print driver, or keep it mind that registry key don’t need a reboot, so as it’s a security risk you can set it, push the printer and unset it after. (Or just leave it at zero if you are confident for the security risk it bring)