Forward DNS local to Jira URL

I want to redirect my old helpdesk domain Help.company.com to Jira URL ( Company.atlassian.net/Jira/Helpdesk), it's a simple forwarding and don't want to keep the old URL .

I tried to do a CNAME but it didn't work . I have an AD DNS and external DNS provider Dyn. your help is really appreciated

Solution 1:

Since this is not only a DNS, but actual URLs you need a webserver that does 301 (permanent) redirects. (You can not solve this with DNS only)

if it only was help.company.com that should go to company.atlassian.net AND you could setup Atlassian to listen to that hostname, then you could do it with CNAME, but that is not the case here.