Domino incorrect Return Receipt Tracking Case

Domino incorrect Return Receipt Tracking Case

User 'A' (AUTHOR) sent an email to other local user named B,C,D in TO/CC. User 'A' (AUTIHOR) have received RETURN RECEIPT from another user F who was NOT in TO/CC list.

How can I track that why user A (AUTHOR) received RETURN RECEIPT from the user 'F' who was not in the To/CC list?

Solution 1:

Most likely reason for the return-receipt from user "F" is that there's either forwarding to their email, or there's a mail rule in someone's mail file sending mail to user "F"

You should search the mail routing log events to see what happened. If you have message tracking enabled, you could use that to track the message flow.