How Do I Prevent User Profile Removal @ Sign in Screen : Chrome Enterprise
OK there is a workaround to prevent this insane default behavior though Google does not encourage the workaround (even though a bug was filed years ago and users are screaming for a fix.) The workaround is Never show user names and photos
From the docs:
Sign-in screen
Specifies whether the Chrome device's sign-in screen displays the names and pictures of users who have signed in to the device.
Displaying the names and pictures of users on the sign-in screen allows users to quickly start their sessions and works best for most deployments. We recommend you change this setting rarely and selectively to ensure the best user experience.
Always show user names and photos—Lets users choose their user account on the sign-in screen (default).
Never show user names and photos—Prevents user accounts from being displayed on the sign-in screen. Users must enter their Google Account username and password each time they sign in to their Chrome device. If you have SAML single sign-on (SSO) for Chrome devices and send users directly to the SAML identity provider (IdP) page, Google redirects them to the SSO sign-in page without entering their email address.
Note: If users are enrolled in 2-Step Verification, they’re prompted to perform their second verification step each time they sign in to their Chrome device.