When I click on Install App, nothing happens
I am trying to install Mavericks on my 2009 Macbook Pro running OS 10.7.5.
When I click on Install App in the App Store, Mavericks doesn't install. Either nothing happens, or a spinner briefly appears at the top and then disappears.
An I doing something wrong here? I've never used the App Store before, so maybe there's something I'm missing. The first time I was prompted for my Apple password, which I put in.
Here's a video I made of what happens.
I solved this issue by doing the following
-
Turn on the Debug Menu in the App Store using
defaults write com.apple.appstore ShowDebugMenu -bool true
Using the Debug Menu, clear cookies and reset the application
Open the Downloads directory and delete the com.apple.appstore folder
Quit the App Store and kill the storeagent process
Try to install again
I had to do the above steps a couple times before I got it to work.