Ubuntu 18.04 LTS hangs up every time with AMD GPU
I have recently installed 18.04 LTS ubuntu in my laptop. I am facing this issue every day. My laptop hangs up after few hours of usage , nothing is working, not even mouse and keyboard. I have run dist-upgrade and have installed graphic driver, nothing works.
Need help
EDIT
As suggested by @ElderGeek . I have installed lm-sensors . i have seen temperature between 43 to 48 degree Celsius.
Also here is my system information:
ajit-soman@ajitsoman-X542BA:~$ sudo lshw -short
[sudo] password for ajit-soman:
H/W path Device Class Description
=================================================
system X542BA
/0 bus X542BA
/0/0 memory 64KiB BIOS
/0/4 memory 160KiB L1 cache
/0/5 memory 1MiB L2 cache
/0/28 memory 8GiB System Memory
/0/28/0 memory 4GiB SODIMM DDR4 Synchronous Unbuffered (U
/0/28/1 memory 4GiB SODIMM DDR4 Synchronous Unbuffered (U
/0/30 processor AMD A9-9420 RADEON R5, 5 COMPUTE CORES 2C+
/0/100 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/0.2 generic Family 15h (Models 60h-6fh) I/O Memory Man
/0/100/1 display Stoney [Radeon R2/R3/R4/R5 Graphics]
/0/100/1.1 multimedia Advanced Micro Devices, Inc. [AMD/ATI]
/0/100/2.2 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/2.2/0 wlp1s0 network QCA9565 / AR9565 Wireless Network Adapter
/0/100/2.3 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/2.3/0 enp2s0 network RTL8111/8168/8411 PCI Express Gigabit Ethe
/0/100/2.4 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/2.4/0 storage ASM1062 Serial ATA Controller
/0/100/8 generic Advanced Micro Devices, Inc. [AMD]
/0/100/9.2 multimedia Family 15h (Models 60h-6fh) Audio Controll
/0/100/10 bus FCH USB XHCI Controller
/0/100/11 storage FCH SATA Controller [AHCI mode]
/0/100/12 bus FCH USB EHCI Controller
/0/100/14 bus FCH SMBus Controller
/0/100/14.3 bridge FCH LPC Bridge
/0/100/14.7 generic FCH SD Flash Controller
/0/101 bridge Family 15h (Models 60h-6fh) Host Bridge
/0/102 bridge Family 15h (Models 60h-6fh) Host Bridge
/0/103 bridge Advanced Micro Devices, Inc. [AMD]
/0/104 bridge Advanced Micro Devices, Inc. [AMD]
/0/105 bridge Advanced Micro Devices, Inc. [AMD]
/0/106 bridge Advanced Micro Devices, Inc. [AMD]
/0/107 bridge Advanced Micro Devices, Inc. [AMD]
/0/108 bridge Advanced Micro Devices, Inc. [AMD]
/0/109 bridge Advanced Micro Devices, Inc. [AMD]
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 1TB ST1000LM035-1RK1
/0/1/0.0.0/1 volume 511MiB Windows FAT volume
/0/1/0.0.0/2 /dev/sda2 volume 931GiB EXT4 volume
/0/2 scsi1 storage
/0/2/0.0.0 /dev/cdrom disk DVDRAM GUE1N
ajit-soman@ajitsoman-X542BA:~$
And here is uname -a output
ajit-soman@ajitsoman-X542BA:~$ uname -a
Linux ajitsoman-X542BA 4.15.0-22-generic #24-Ubuntu SMP Wed May 16 12:15:17 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
ajit-soman@ajitsoman-X542BA:~$
EDIT
As sugested by @WinEunuuchs2Unix. I have run journalctl -b-1 and found these red color lines. I have copy pasted one by one below:
Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: ACPI event
Jun 12 22:22:47 ajitsoman-X542BA kernel: ACPI Error: [^^^PB2_.VGA_.AFN7] Namespace lookup failure, AE_NOT_FOUND (20170831/psargs-364)
Jun 12 22:22:47 ajitsoman-X542BA kernel: ACPI Error: Method parse/execution failed \_SB.PCI0.VGA.LCDD._BCM, AE_NOT_FOUND (20170831/psparse-550
Jun 12 22:22:47 ajitsoman-X542BA kernel: ACPI Error: Evaluating _BCM failed (20170831/video-364)
Jun 12 22:22:47 ajitsoman-X542BA kernel: [drm:hwss_wait_for_blank_complete [amdgpu]] *ERROR* DC: failed to blank crtc!
Jun 12 22:23:09 ajitsoman-X542BA bluetoothd[781]: Failed to set mode: Blocked through rfkill (0x12)
Jun 12 23:39:54 ajitsoman-X542BA kernel: [Firmware Bug]: cpu 0, invalid threshold interrupt offset 1 for bank 4, block 0 (MSR00000413=0xd00000
Jun 12 23:39:54 ajitsoman-X542BA rtkit-daemon[973]: The canary thread is apparently starving. Taking action.
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: ACPI event
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: cmd a0/00:00:00:08:00/00:00:00:00:00/a0 tag 10 pio 16392 in
Get event status notification 4a 01 00 00 10 00 00 00 08 00res 50/00:03:00:00:00/00:00:00:00
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: status: { DRDY }
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2: hard resetting link
Jun 13 00:01:53 ajitsoman-X542BA gdm3[840]: GLib: g_variant_new_string: assertion 'string != NULL' failed
Jun 13 00:01:53 ajitsoman-X542BA gdm3[840]: GLib: g_hash_table_find: assertion 'version == hash_table->version' failed
June 14, 2018 Update
Based on this ArchLinux forum thread it appears you need to add:
amdgpu.dc=0
to your /etc/default/grub LINUX line after quiet splash. Then run sudo update-grub.
Being a new install of Ubuntu 18.04 you are one of the lucky ones that can use journalctl to look at the last boot (which locked up). Use:
journalctl -b-1
Then press the End key to jump to EOF (End Of File). In my successful last boot it says:
Jun 10 16:18:51 alien systemd[1]: Unmounting /mnt/d...
Jun 10 16:18:51 alien systemd[1]: Unmounted /run/user/1000.
Jun 10 16:18:51 alien systemd[1]: Unmounted /media/rick/Ubuntu 18.04 LTS amd64.
Jun 10 16:18:51 alien systemd[1]: Unmounted /boot/efi.
Jun 10 16:18:51 alien ntfs-3g[648]: Unmounting /dev/nvme0n1p8 (Shared_WSL+Linux)
Jun 10 16:18:51 alien ntfs-3g[648]: Permissions cache : 21 writes, 4033288 reads, 99.9% hits
Jun 10 16:18:51 alien systemd[1]: Unmounted /media/rick/casper-rw.
Jun 10 16:18:51 alien systemd[1]: Unmounted /mnt/e.
Jun 10 16:18:51 alien ntfs-3g[736]: Unmounting /dev/sda3 (HGST_Win10)
Jun 10 16:18:51 alien ntfs-3g[736]: Permissions cache : 754 writes, 4108560 reads, 99.9% hits
Jun 10 16:18:51 alien ntfs-3g[637]: Unmounting /dev/nvme0n1p4 (NVMe_Win10)
Jun 10 16:18:51 alien ntfs-3g[637]: Permissions cache : 987 writes, 4983239 reads, 99.9% hits
Jun 10 16:18:51 alien systemd[1]: Unmounted /mnt/d.
Jun 10 16:18:51 alien systemd[1]: Unmounted /mnt/c.
Jun 10 16:18:51 alien systemd[1]: Reached target Unmount All Filesystems.
Jun 10 16:18:51 alien systemd[1]: Stopped target Local File Systems (Pre).
Jun 10 16:18:51 alien systemd[1]: Stopped Remount Root and Kernel File Systems.
Jun 10 16:18:51 alien systemd[1]: Stopped Create Static Device Nodes in /dev.
Jun 10 16:18:51 alien systemd[1]: Reached target Shutdown.
Jun 10 16:18:51 alien systemd[1]: Reached target Final Step.
Jun 10 16:18:51 alien systemd[1]: dev-disk-by\x2dpartlabel-Basic\x5cx20data\x5cx20partition.device: Dev dev-
Jun 10 16:18:51 alien systemd[1]: Received SIGRTMIN+20 from PID 18665 (plymouthd).
Jun 10 16:18:51 alien systemd[1]: Started Show Plymouth Reboot Screen.
Jun 10 16:18:51 alien systemd[1]: Starting Reboot...
Jun 10 16:18:51 alien systemd[1]: Shutting down.
Jun 10 16:18:51 alien kernel: systemd-shutdow: 36 output lines suppressed due to ratelimiting
Jun 10 16:18:51 alien systemd-shutdown[1]: Sending SIGTERM to remaining processes...
Jun 10 16:18:51 alien dnsmasq[1393]: exiting on receipt of SIGTERM
Jun 10 16:18:51 alien systemd-journald[288]: Journal stopped
lines 46804-46832/46832 (END)
In yours you need to look for error messages.
You may have to use the Page Up key to see them.
When you have found what you are looking for (or have given up looking) press Q to exit.
If overheating was causing the shutdown you can install Intel Powerclamp: Stop cpu from overheating
Besides lm-sensors you can get temperature readings for all thermal zones directly from the command line using this one-liner:
$ paste <(cat /sys/class/thermal/thermal_zone*/type) <(cat /sys/class/thermal/thermal_zone*/temp) | column -s $'\t' -t | sed 's/\(.\)..$/.\1°C/'
INT3400 Thermal 20.0°C
SEN1 44.0°C
SEN2 52.0°C
SEN3 64.0°C
SEN4 59.0°C
B0D4 73.0°C
pch_skylake 76.5°C
x86_pkg_temp 73.0°C
Reported in Celsius and drop the last three zeros.
in addition to solution with amdgpu.dc=0 kernel option, upgrade to ubuntu 18.10 kernel based on linux 4.18 has fixed this issue and no longer requires this amdgpu.dc=0 parameter in kernel boot for graphics to work correctly. (AMD Stoney hardware)