If someone purchased a Seagate ST3000DM001 3TB hard drive and it failed sooner than expected, will Seagate replace the drive?
Solution 1:
It seems that the high failure rate of the Seagate ST3000DM001 model 3TB hard drives is fairly well known in the tech world. While Seagate seems to be willing to accept returns of defective drives in exchange for a replacement drive, some of those replacements are also failing as well.
If you have purchased a Seagate ST3000DM001 3TB hard drive that you believe might have failed sooner than expected you might be entitled to damages including data loss and recovery damages according to the law firm of Hagens Berman and Sheller P.C. who is filing a class action lawsuit against Seagate with regards to these failures:
According to the firms' investigation, Seagate promised purchasers that it would replace the failed hard drives, but replacements were also defective, and failed at extremely high rates, leaving Seagate’s warranty promise unfulfilled, and consumers without working hard drives.
Consumers have reportedly lost tons of data unexpectedly, as Seagate’s hard drives failed to live up to the advertised promises, violating consumer laws.
If you purchased Seagate’s Barracuda 3TB Hard Disk Drive, Desktop HDD 3TB, Backup Plus 3TB External Hard Disk Drive, GoFlex 3TB External Hard Disk Drive, or another Seagate hard drive with model number ST3000DM001, you may be entitled to damages including replacement costs and damages from loss of data and data recovery expenses. Note: the internal model is called Seagate Barracuda or Seagate 3TB Desktop HDD, but it still has the same model number as the Barracuda.