BSOD - Win8_driver_fault on Windows 10
So, i have been having a lot of BSODs since I bought my new Laptop. HP 15-ab034tx
I clean installed Windows 10 on it, and it reduced the frequency of BSODs. After that, installing an older version of Graphics Card Driver, reduced the BSODs caused, by it. (I know this sounds a bit different but I guess the newer drivers were not that stable).
After doing all that, I still get BSODs with different errors, like WHEA_UNCORRECTABLE_ERROR, SYSTEM_SERVICE_EXCEPTION, PAGE_FAULT_IN_NON_PAGED_AREA, etc But on debugging them, they all have the same DEFAULT_BUCKET_ID : WIN8_DRIVER_FAULT, but the process differs.
Here is the debugged version of the latest crash
BUGCHECK_STR: 0x124_GenuineIntel
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: gta_sa.exe
CURRENT_IRQL: f
STACK_TEXT:
fffff803`059cba38 fffff803`0384194f : 00000000`00000124 00000000`00000000 ffffe001`79ec0028 00000000`be000000 : nt!KeBugCheckEx
fffff803`059cba40 fffff803`03ad0374 : ffffe001`79ec0028 ffffe001`769f6930 ffffe001`769f6930 ffffe001`769f6930 : hal!HalBugCheckSystem+0xcf
fffff803`059cba80 fffff803`03841e3c : 00000000`00000728 00000000`00000000 fffff803`059cbe70 00000000`00000000 : nt!WheaReportHwError+0x258
fffff803`059cbae0 fffff803`0384219c : ffffe001`00000010 ffffe001`769f6930 fffff803`059cbc88 ffffe001`769f6930 : hal!HalpMcaReportError+0x50
fffff803`059cbc30 fffff803`03842088 : ffffe001`75c93b40 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xe8
fffff803`059cbc80 fffff803`038422c6 : 00000000`00000004 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xe4
fffff803`059cbcc0 fffff803`03842450 : ffffe001`75c93b40 fffff803`059cbef0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
fffff803`059cbcf0 fffff803`039d5e7b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff803`059cbd20 fffff803`039d5c31 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
fffff803`059cbe60 00000000`5f26ab30 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171
00000000`090ffe00 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x5f26ab30
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE
BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE
And here is the zip of all dumps I have Google Drive
Edit: The BSODs are solved. HP Support helped me out by changing some settings of the WiFi adapter.
The newest dump from today shows an L2 Cache execution error (ICACHEL2_IRD_ERR
):
===============================================================================
Common Platform Error Record @ ffffe00179ec0028
-------------------------------------------------------------------------------
Record Id : 01d156748c4a7f72
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 1/24/2016 7:16:17 (UTC)
Flags : 0x00000000
===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ ffffe00179ec00a8
Section @ ffffe00179ec0180
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal
Proc. Type : x86/x64
Instr. Set : x64
Error Type : Cache error
Operation : Instruction Execute
Flags : 0x00
Level : 2
CPU Version : 0x00000000000306d4
Processor ID : 0x0000000000000000
===============================================================================
Section 1 : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor @ ffffe00179ec00f0
Section @ ffffe00179ec0240
Offset : 536
Length : 128
Flags : 0x00000000
Severity : Fatal
Local APIC Id : 0x0000000000000000
CPU Id : d4 06 03 00 00 08 10 00 - bf fb fa 7f ff fb eb bf
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0 @ ffffe00179ec0240
===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ ffffe00179ec0138
Section @ ffffe00179ec02c0
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal
Error : ICACHEL2_IRD_ERR (Proc 0 Bank 5)
Status : 0xbe00000000081152
The 2nd last dump shows bad instruction pointer:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
MODULE_NAME: hardware
FAILURE_BUCKET_ID: IP_MISALIGNED
This looks like a CPU issue. Run a CPU stresstesting tool (Prime95) and look if you see errors. If you have errors and still warranty, send it to HP to replace the CPU.