What causes Windows 10 to hang at the Shutting Down Screen? My on/off button won't turn my pc off.

I tried shutting down my pc last night. It hung at the shutting down screen. My On/Off button would not shut it off. I had to turn off the surge strip to turn it off. Any solutions to this strange problem? I have a Dell Inspiron. I have a Pentium Dual Core. 6 gigs of Ram. Any suggestions?

Solution 1:

This is a common issue, try modifying this shutdown setting: Control Panel > Hardware and Sound > Power Options > Choose what the power buttons do. Near the bottom there should be Turn on fast startup (recommended), uncheck this box and click Save Changes. Now restart your laptop to be sure it shuts down properly.