Windows 10 computer paired w/ bluetooth speaker, but doesn't send music to speaker

I have a Sengled lightbulb - bluetooth speaker (Pulse Solo C01-A66) that I paired with my Win 10 computer, but I can't get the computer to send the music signal to the speaker. What do I need to do to listen to music on it? The speaker works fine with my Android phone.


  1. Go to Device Manager > Bluetooth > Microsoft Bluetooth emulator (mine also had an LE enumerator)

  2. Go to action up top and click disable - mine was the LE one that had to be disabled.

Ignore the warning and it will work. The sound now comes from my Bluetooth speaker.


none of this works because Windows fails to assign an appropriate driver TYPE to the Bluetooth speaker by default.

Here's how to fix!!!

About my setup - I am using a business laptop HP ProBook 650 G1 with Windows 10 x64, but this fix should work on any Windows.

  1. All you need is the standard Bluetooth drivers and wireless drivers provided by the manufacturer of the laptop on their website, but make sure you have the latest one!
  2. Power on the speaker (I have a JBL Charge 3)
  3. Press the Bluetooth button on the speaker - the power button starts blinking blue
  4. Go to the usual place where you add a new Bluetooth device (for Windows 10 that's Windows Settings > Devices > Bluetooth)
  5. Connect/pair with the speaker - the power button changes color to white and is not flashing, Windows says device is connected/paired, but can't play any sound
  6. Go to Control Panel > Device Manager > expand Bluetooth > right click JBL Charge 3 (or your BT speaker) > Properties > tab Driver > Update Driver... > Browse My Computer For Driver Software > Let Me Pick From a List...
  • You probably see that Windows has assigned a driver for generic "Bluetooth Device", which will never work because the speaker is programed as an audio device/headset
  1. Untick "Show Compatible Hardware"
  2. On the left choose "Microsoft" and on the right choose "Handsfree Audio Gateway Service" and click Next
  3. You will receive a warning that Windows cannot confirm the compatibility but that's ok, click Yes and close everything
  • Speaker power button is still showing white, when it connects it will show blue
  1. Go to Control Panel > Devices and Printers (not Device Manager!) > right click JBL Charge 3 (or your BT speaker) > Properties > tab Hardware
  2. You will probably see a few entries, one of which is "Bluetooth AV", highlight it and click Properties... [If you do not see "Bluetooth AV" or "Bluetooth Stereo", follow "11-13(Alternate)" below]
  3. tab Driver > Update Driver... > Browse My Computer For Driver Software > Let Me Pick From a List...
  4. This time you should see two entries: "Bluetooth AV" and "Bluetooth Stereo", choose "Bluetooth Stereo" (windows 10 as most likely changed this to "Microsoft Bluetooth A2dp Source" since the writing/edit from 2017), click Next and click Yes if asked anything
  • at this point you should hear the speaker making a sound, the power button lights in blue, and you have a new entry in the Playback Devices (the speaker should become the default one as it will be recognized as a Bluetooth headset device)

11-13(Alternate). If you do not see "Bluetooth AV", click "Advanced Audio Distribution Profile (Sink)" > Click "Properties" > Under "General" tab, click "Change Settings" > "Driver" tab > "Update Driver" > "Browse Computer" > "Let me pick from list..." > [Now you should see "Microsoft Bluetooth A2dp Source"] Click it > click "Next" > "Close"

If the above doesn't work for you, then you probably need different choice of drivers. Try "Headset Audio Gateway Service" instead.


PLEASE NOTE: It may be necessary to perform these actions each time you restart your PC until Microsoft fixes it (or maybe forever). However, I've found it to work just as well to skip steps 1-9 and go straight to the Devices and Printers tool.


I am so happy I finally fixed it, it took me two evenings to figure it out (facepalm)

Hope it works for you, too! Enjoy (:


How to troubleshoot: "Bluetooth speaker connected but no sound"

But before you start troubleshoot this issue, have you make sure to set your Bluetooth Headset as default play back device, while the media player( which ever you're using) was running? Also, have you read the user manual? That can be somethimes very useful!

After a short google search I found the following methods:

Method 1:

Check if the Bluetooth service is running:

  1. Press Windows Key + R, type services.msc and press Enter.
  2. Search for Bluetooth support service.
  3. Check if it is started, if not Right click on the service and click on Start.

Method 2:

Reinstall the Bluetooth driver following these steps:

  1. Press Windows key + X and select “Device Manager”
  2. Expand “Bluetooth” and right-click on the driver.
  3. Select “Uninstall”, check marked “delete the software for the device” and select “OK” (after that, you can see there is no “Bluetooth” expansion on "Device Manager")
  4. Select “Update Driver Software”.
  5. Restart the computer.

Method 3:

Restart Bluetooth wireless connectivity:

  1. From the Start screen, swipe in from the right edge of the screen, and then tap or click Settings.
  2. Tap or click Change PC settings.
  3. Tap or click PC and devices, and then tap or click Bluetooth.
  4. Under Bluetooth, tap or click to turn Bluetooth Off, and then tap or click again to turn Bluetooth On.

Furthermore, here are some useful links (and sources to this answer):

  • This video may can be very useful
  • This article relates to Windows 7 but it could be nevertheless be useful
  • bluetooth speaker pairing, but no sound

The missing step is to click on the Speaker icon in the "System Tray" (is it still called that?) at the bottom right corner of the screen. Above the volume slider is the name of the current output device, and to the right of that name is a ^ which you must click to select your Bluetooth device. This worked for me.


I had this happen to me. I had to go to Settings > Devices > Bluetooth > More Bluetooth Options, then make sure the Allow bluetooth devices to find this PC is checked.